FAQs
How long will it take to process my order?
Each item is completely made to order. Most items are expected to ship within 2-3 weeks of an order being placed.
What is your return policy?
Our return policy is 15 days from the day you receive your order. The purchase price, minus original shipping costs will be refunded when the product is returned back to our shop.
How are your products made?
Our products are made in lots of different ways. We love trying out new processes and materials! Most of our pieces use epoxy resin as the primary material. We also incorporate wood, metal, cement, and countless other elements. Some parts are designed in AutoCad and 3D printed with resin or PLA+. Some are sculpted out of clay. Some are cast in molds. Every design is unique!
How do I care for my keycaps?
The main component of most of my keycaps is epoxy resin.
While it's mostly a hard material, resin can warp, bend, or discolor if not cared for properly.
The number one rule for keycap care is to be gentle with the stem.
Always use a keycap puller.
And always pull straight up. If bent or twisted at all, you can damage your keycap and your switches.
Additionally, keep it out of direct sunlight to prevent discoloration.
How do I care for my wrist rest?
The main component of most wrist rests is epoxy resin.
While it's a mostly hard material, resin can warp, bend, or discolor is not cared for properly.
Follow these steps to keep your wrist rest in tip top shape.
Always store your wrist rest flat!
Keep it out of direct sunlight.
Keep it at room temperature
Any other questions or comments?
We’d love to answer any other questions or concerns you have. Please contact us and we will get back to you ASAP!
How do I get my wrist rest or keycap shiny again?
Right before they get packaged up, I polish every wrist rest and keycap with a car polish compound. Followed by a wax.
You can do this at home any time to shine that puppy up!